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EBO’s AI Solution for Shropshire Community Health NHS Trust Shortlisted for the 2024 HSJ Digital Awards

We are proud to announce that EBO’s AI solution for Shropshire Community NHS Trust has been shortlisted as a finalist for the ‘Driving Change through AI and Automation Award’ category at the esteemed 2024...

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A vision for AI-driven NHS transformation

One in four people in Britain are not confident that the NHS can provide them with the care they need. How can we fix this?

Redefining UK’s Healthcare with EBO’s New Intelligent Patient Portal

EBO’s Latest Innovation Enhances Patient Engagement and Accessibility EBO has taken a bold leap forward in its journey toward redefining healthcare with the launch of its innovative product

Exploring the communication challenges of Northern Ireland’s healthcare waiting list & how this can be managed

A report issued by the Northern Ireland Public Services Ombudsman investigates healthcare waiting list communication in Northern Ireland. In this report, Margaret Kelly, the Public

How are Virtual Assistants different from chatbots? Why should the NHS care?

AI Virtual Assistants and chatbots are both examples of conversational agents that can interact with users via text or speech using Natural Language Understanding (NLU). However,

Patient engagement. Are patient portals the magic bullet?

A couple of decades ago it became clear that the future of healthcare records was patient held records. Enter the patient portal!   Portals first came

HOW TO GUIDE: How to implement NHS Conversational AI projects? Read about real-world learnings 

Organizational digital transformation. Artificial Intelligence. Natural Language Processing. Process Optimisation. How often do you hear these buzzwords nowadays, and wonder how you’d utilise all the new

Building Patient Trust through Timely Patient Communications

I met recently with a Physician Associate (PA) and spoke candidly about the frustrations of PA’s having spent several years training to care for patients

EBO and Digital Evolution Consulting (DEC) announce strategic partnership 

EBO, an international expert in citizen and patient engagement powered by Artificial Intelligence automation, enters into a strategic partnership with Digital Evolution Consulting (DEC), a

So we have Great Data in Healthcare..

Data in healthcare is king. Information is the new currency, we’re told. And we’re excited about this. Data gives us the intelligence we need to

4 Steps to Digitising Hospital Patient Communications Using AI 

Artificial Intelligence (AI) is set to revolutionise healthcare. From reading MRIs for cancer detection to identifying patients that need more help to avoiding unnecessary admissions

Calling on all CIOs: RPA is not just for backoffice automation..

RPA provides a tremendous advantage for the processing of internal workflows within health organisations. Irrespective of service, specialty or application, there are always a significant

How to Buy AI in the NHS

Examples of effective uses of AI continue to grow across the health system but many NHS Trusts are still in their infancy in terms of

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